Terms of service

Terms of Service

Last updated: [Insert Date]

These Terms of Service ("Terms") govern your use of our website and services. By accessing our store and/or purchasing from us, you agree to be bound by these Terms.

If you have any questions, contact us at: cartolen@gmail.com

1. General Conditions

We reserve the right to refuse service to anyone for any reason at any time.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without express written permission.

2. Online Store Terms

By using this site, you confirm that:

You are at least the age of majority in your country of residence, or
You have given consent for any minor dependents to use this site.

You must not use our products for any illegal or unauthorized purpose.

3. Products and Services

We strive to ensure that product descriptions, images, and prices are accurate. However, we do not guarantee that all information is error-free.

We reserve the right to:

Modify or discontinue products without notice
Limit quantities of any product
Refuse or cancel orders at our discretion

4. Pricing and Payment

All prices are listed in [Insert Currency] and include applicable taxes unless stated otherwise.

We reserve the right to change prices at any time without prior notice.

Payments are processed securely via Shopify-supported payment providers.

5. Shipping and Delivery

Delivery times are estimates and may vary due to factors beyond our control.

We are not responsible for delays caused by carriers, customs, or force majeure events.

Risk of loss passes to the customer upon delivery to the shipping carrier.

6. Right of Withdrawal (EU Customers)

If you are a consumer in the European Union, you have the right to withdraw from a distance contract within 14 days of receiving the goods, in accordance with applicable consumer protection laws.

To exercise this right, contact: cartolen@gmail.com

Returned goods must comply with our Return Policy.

7. Returns and Refunds

Refunds and returns are processed in accordance with our Return & Refund Policy.

We reserve the right to refuse returns that do not meet the stated conditions.

Refunds will be issued via the original payment method.

8. Accuracy of Billing and Account Information

You agree to provide current, complete, and accurate purchase and account information.

We reserve the right to cancel orders suspected of fraud or unauthorized activity.

9. Intellectual Property

All content on this site, including text, images, logos, and design, is the property of the store owner and is protected by intellectual property laws.

Unauthorized use is prohibited.

10. Limitation of Liability

To the fullest extent permitted by law, we shall not be liable for:

Indirect or consequential damages
Loss of profits or data
Delays or failures beyond our control

Nothing in these Terms excludes liability that cannot be excluded under applicable law.

11. Privacy

Your submission of personal information is governed by our Privacy Policy.

12. Third-Party Services

Certain services may be provided by third parties. We are not responsible for third-party content, policies, or practices.

13. Prohibited Uses

You are prohibited from using the site:

For unlawful purposes
To violate regulations or laws
To transmit malware or harmful code
To infringe intellectual property rights

We reserve the right to terminate use for violations.

14. Changes to Terms

We reserve the right to update or modify these Terms at any time. Changes will take effect upon posting on this page.

15. Governing Law

These Terms shall be governed by and interpreted in accordance with the applicable laws of the European Union and the country of the seller’s residence.